Diversity, Communication, and Teamwork

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Diversity,Communication, and Teamwork

Diversity,Communication, and Teamwork

Teamworkcan be described as the collective action of a group of people toachieve particular results. It is a fundamental aspect in anycorporation. Employees and top management must work as a team toheighten the productivity levels and satisfy their customers.Diversity, on the other hand, is the quality of appreciatingdifferent forms of ideas, state of mind, and races. An efficientcorporation needs to be diverse to accommodate different cultures.The healthcare institutions also need these aspects to offer qualitycare to the patients. This paper will highlight the importance ofcommunication, teamwork, and diversity in the workplace.


Effectivecommunication at the workplace impacts positively on productivity.The EY Australian Productivity Pulse established a positivecorrelation between productivity and efficient correspondence inorganizations. According to the findings, companies that passinformation with ease perform better than others. The best workersreceive the most effectual correspondence from their supervisors. Inthat regard, effective work group and lateral communication improvethe general performance of the company. A well-structured messageconveyance system heightens employee satisfaction thereby boostingtheir morale. When employees are given chances to contribute viewsthat benefit the organization, they feel important. Apart from that,they feel empowered when there is an efficient communication system.

Upwardcommunication normally comprises of feedback. Job satisfaction isachieved when the top management listens to its workers and respondsaccordingly. The employees also appreciate strong downwardcommunication that comes from top management. All these aspects boosttheir morale and as a result, the productivity levels areintensified. Though organizations know the vitality of communication,sometimes they cannot evade the barriers. Furthermore, therestrictions can impact negatively on the quality of care when amedical assistant finds it hard to pass his/ her message to othercoworkers. Some of the hurdles include language, culture, andperpetual dissimilarities that entail the difference in views. Thetwo medical practitioners may be having differences of opinion on howto handle patients (Pencavel, 2014).

Cultureis another facet that threatens communication. People in the sameorganization may be having different cultural backgrounds, that is,state, country, or religion. Apart from that, correspondence can beaffected when the individuals relate to different languages. Allthese can threaten communication between the medical practitioners.However, perpetual barriers can be avoided with effective management.For instance, by instituting a well-structured decision makingprocess. Language and cultural difference can only be evaded byappreciating diversity. If the medical facility adopts diversity thenthese obstacles can be prevented (Proctor, 2014).


Theamount of time taken to complete a task is lessened when individualswork as a team. One important aspect of collaboration is effectivecommunication. Therefore, organizations embark on differentstrategies to improve correspondence among groups. Strategies forstrengthening teamwork include initiating team building activitiessuch as sports, facilitating communication, treating one another’sidea as valuable, and championing trust. Employees on the same teammust trust each other to work effectively. Workers also assist oneanother in ensuring the tasks are completed on time. Some of theduties workmates undertake to ensure the daily activities runsmoothly, for instance, undertaking the obligations of a team memberin case he/she is ill or held up.

Additionally,concerning the medical centers, if a team member is late toadminister care such as medication to admitted patients, it isappropriate to do it on his/her behalf. A strongly bonded team willalso conduct research together whenever there is a challengingsituation. For instance, if a medical practitioner comes across a newcase, the partners can assist in finding the answers. Working inshifts is also an essential aspect of teamwork. Activities such asbuying one another lunch are quite useful in maintaining healthyteams ensure the daily practice runs smoothly.

Diversityis another key aspect in institutions. Appreciating diversitycorrelates to heightened teamwork hence benefiting the organization.Medical assistants ought to be aware of diversity and respect for oneanother’s culture. Lack of appreciation in the healthcare sectormay be detrimental to the patients. For instance, if a patient seekscare and the medical practitioner discriminates against him/her dueto different religion or state, it can be considered malpractice.Medical assistants have the mandate to care for all the patients withequal magnitude.

Diversepractice methods can be championed within the healthcare systemwithout necessarily impacting negatively on the employees. Beingmindful of others can only start by knowing their respectivebackgrounds. All the staff could be given a chance to illustratetheir individual beliefs and how they are distinct from others.Furthermore, all the employees will be encouraged to have knowledgeof the different cultures. Apart from strengthening the bond betweenthe workers, the activity will assist in administering care to thepatients. Communication at the various levels in the healthcaresystem can be improved if respect is upheld. For instance, a medicalassistant should address any professional within the facility withrespect. A cordial relation can also be heightened by taking lunchtogether, jovial chats, and vacations among other events. Theactivities must not be confined to the facility. Championing suchpractices will ease communication barriers (Matteson, 2013).


Matteson, S. (2013, July 23). 10 ways to build good coworker relationships. Retrieved from http://www.techrepublic.com/blog/10-things/10-ways-to-build-good-coworker-relationships/

Pencavel, J. (2014). The Productivity of Working Hours. 1-57.

Proctor, C. (2014). Effective Organizational Communication Affects Employee Attitude, Happiness, and Job Satisfaction. 1-74.

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